The present guarantee conditions are intended for application to the floor covering (“the Product”) manufactured and/or commercialised by the company ALSAPAN (“the Manufacturer”) under the brand name and/or title of the ALSAPAN, ALSAFLOOR and HOMFLOR, and any other title or brand name that may be registered.
1) Scope of warranty
2) Duration and nature of warranty
4) Application of warranty
- Any defect arising from the failure to respect or observe the recommendations contained in the instructions for laying or the instructions contained in the Manufacturer’s instructions for use and/or maintenance;
- Any loss or material or non-pecuniary prejudice suffered further to the discovery of a defect covered by the present contractual guarantee;
- Failure to respect trade standards, norms, technical instructions and/or the provisions of legislation and regulations on the subject, and more particularly heavier traffic than that recommended for the category of classification;
- Any defect that becomes apparent further to the use on the Product of or contact with – whether deliberate or not – products that are or are generally recognised to be harmful;
- Any defect caused by negligence of any kind or by exposing the Product to external conditions affecting the material;
- Premature wear of the surface of the Product where this represents less than 10% of the total area laid;
- Defects caused by external aggressive factors of any kind whatsoever, whether deliberate or not, such as punching caused by heels, contact with and impacts caused by various objects, particularly where such objects are pointed and/or sharp; traces and marks left by furniture, insects and/or household pets;
- Defects caused by the action and/or effect of water in any form whatsoever;
- Changes in colour caused by the effects of natural light and the sun’s ultraviolet radiation – this is a natural phenomenon, producing a patina on the wood – or any other alteration of the shine or polish of the Product;
- Products not paid for in full and Products classified as seconds and sold as such.
Failure to respect the conditions set out above shall terminate entitlement to the present guarantee.